Legal

Privacy Policy

Effective date: June 2026  ·  Last updated: June 2026

BYSAN respects your privacy. This policy explains what personal data we collect, why we collect it, and what your rights are under Singapore's Personal Data Protection Act 2012 (PDPA).

1. Who We Are

BYSAN Pte. Ltd. (UEN 202623669W) is the data controller responsible for your personal data. We are a Singapore-incorporated company.

For any privacy-related enquiries, contact us at hello@bysan.com.sg.

2. What Data We Collect

At this stage, BYSAN collects only the following personal data:

We do not collect names, phone numbers, payment information, or any sensitive personal data through our current website. We do not use cookies for tracking or advertising purposes.

3. Why We Collect It

We collect your email address solely for the following purpose:

We will not use your email address for any other purpose without obtaining fresh consent from you.

4. Legal Basis

Under the PDPA, we collect and use your personal data on the basis of your consent, given when you submit your email address through our waitlist form. You are under no obligation to provide your email address, and the form is entirely voluntary.

5. How We Store Your Data

Your email address is stored securely via Netlify Forms (Netlify Inc., USA) and, upon launch, will be transferred to an email marketing platform (such as Mailchimp or Klaviyo) for the sole purpose of sending you the communications you signed up for.

We take reasonable steps to ensure your data is protected against unauthorised access, collection, use, disclosure, copying, modification, or disposal.

We will retain your email address until you withdraw your consent or request deletion, or until BYSAN ceases operations, whichever is earlier.

6. Who We Share Your Data With

We do not sell, rent, or trade your personal data to any third party.

We may share your data with the following service providers solely for the purpose of operating our communications:

All service providers are required to handle your data in accordance with applicable data protection laws.

7. Your Rights Under the PDPA

As a data subject under Singapore's PDPA, you have the following rights:

To exercise any of these rights, email us at hello@bysan.com.sg. We will respond within 30 days.

8. Withdrawing Consent

You may withdraw your consent to receive communications from us at any time by:

Upon receiving your withdrawal, we will remove your email address from our list and cease all communications within 10 business days.

9. Transfer of Data Outside Singapore

Your data may be processed and stored on servers outside Singapore (including in the United States, where Netlify and email marketing providers operate). We ensure that any such transfer is subject to appropriate safeguards consistent with the PDPA's requirements on overseas transfers.

10. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us at hello@bysan.com.sg and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time as BYSAN grows and our data practices evolve. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

12. Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact:

BYSAN Pte. Ltd. (UEN 202623669W)
Singapore
Email: hello@bysan.com.sg

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.